Warranty Return and Exchange Policy

What is your Lifetime Warranty and how does it work?

Hydroplaner, LLC warrants its products to be substantially free of defects in material and workmanship for the life of the product. Warranty is effective from the date of original purchase, warranted to the original purchaser and does not apply to any unit which has been altered, modified, or in the opinion of Hydroplaner, LLC to have been damaged by improper service, maintenance, installation, abuse, neglect, vandalism or acts of God.

Under the Limited/Express Warranty as stated, Hydroplaner, LLC shall have no obligation, and there is no other warranty express or implied, regarding the merchantability or fitness of this product for a particular purpose. There are no other warranties expressed or implied for incidental or consequential damages, direct or indirect, regarding injury to person or property, loss of profits, loss of sales, loss of time, or any other incidental or consequential damage or loss from any cause. (Some states may not allow this exclusion of incidental or consequential damages and may not allow a limitation on extent of this Warranty. This Limitation may not apply to you.)

Warranty Return and Exchange Policy

In the unlikely event of a defect in materials or workmanship, the retail consumer should NOT return the unit to the place of purchase, but instead call Hydroplaner customer service (414) 446-5816 to obtain a return goods authorization and shipping instructions before shipment can be accepted. Hydroplaner, LLC. will replace, repair or supply a newly refurbished comparable part without charge. The consumer shall be responsible for the cost of packaging, shipping, and returning the defective product as well as freight charges and installation of replacement components furnished by Hydroplaner, LLC. To implement the warranty, the customer should contact customer service for a returned goods authorization number and mail the damaged or defective unit back to Hydroplaner at the following address with proof of purchase to:

Hydroplaner
Attn: Warranty Replacement Department
PO Box 170095

Milwaukee, WI 53217